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Terms of use

Terms of use

Barcelona North Bus Station is a public facility which we all have to share.  To ensure that doing so is as pleasant as possible we must take particular care to show one another respect. For this reason we hereby inform you of the terms of use.
Entering the premises implies the acceptance of, and compliance with the following terms of the use of the facilities:

Access to the premises is not allowed when wearing a swimming costume or with a bare chest or bare feet.

  • Smoking is not allowed on the premises except in open air areas.
  • The benches are to be used exclusively for sitting.  They may not be used for any other purpose.
  • No permanent activity (commercial activity, residence, etc) is allowed unless expressly authorised by the bus station. 
  • No musical instrument or equipment that could create a  disturbance may be used in the bus station.
  • Anyone without an appropriate ticket may be excluded from the platforms and areas intended exclusively for passengers. 
  • The bus station does not accept responsibility for items lost or stolen. It is the responsibility of the users to take care of their possessions at all times while in the bus station.  You are reminded that there are left luggage facilities available to passengers.
  • If damage occurs that is not imputable to the bus station then the company will not accept responsibility for any compensation.
  • Messages broadcast by the general public address system are exclusively for organisational purposes and for use in an emergency.
  • Images of the bus station premises, the staff employed or the station users may not be used for commercial purposes without prior authorisation, irrespective of the technological system or medium used.
  • Dogs and other domestic animals may not enter the bus station, with the exception of:
    - guide dogs (Art. 12 Law 19/2009, of 26 November),
    - animals that have to travel, which have been placed in cages authorised by the transport companies.
  • The company reserves the right to refuse admission to those users who do not comply with the conditions given above, who commit violent acts or vandalism, or who fail to respect the right of others not to be disturbed while in the bus station.
  • You are advised to arrive at least 30 minutes before your coach's departure.