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Management

Management

Barcelona de Serveis Municipals, SA (BSM) manages the Barcelona North Bus Station, a reception point for regular, medium and long distance road passenger transport coaches that start, stop at, or terminate in Barcelona. 

The bus station provides a wide variety of services, both for the companies and the passengers, while always maintaining high standards of quality, efficiency and sustainability.  These services include:

  • The sale of tickets.
  • A bus/coach wash.
  • Links with other forms of urban transport.
  • Parking.
  • The provision of shops and places to eat for users and passengers.
  • Departure and arrival services for groups, travel agencies, schools, etc.

In addition to these services, we also control tourist coach and passenger traffic in the city, together with a BSM car park.

Our team
The station staff team work continuously to provide an ever improving service to customers.

Posts of employment

  • Control tower operator: assigning platforms and controlling traffic.
  • Information:  a face-to-face and telephone information service.
  • Station managers: controlling the service and Facilities.
  • Administration (Phone number +34 932 656 132, Monday-Friday 9h to 16h)

Commitment to quality
In April 2002 the bus station was awarded a certificate of quality in accordance with the ISO 9001 standard. In addition, in 2003 it was awarded the Best Bus Station in Spain Award, awarded by the ADT (Association for the Development of Transport).
The Bus Station's Quality Policy guarantees our commitment to our customers.